I had a great experience at Acura of North Scottsdale in finding the perfect MDX Hybrid for me and my family! It all started with an extremely easy to use website that allowed me to locate the exact MDX Hybrid I was after. Robert Zullo, the internet sales consultant, was very timely in his response to my initial inquiry on MDX Hybrid availability. Jack Berry took the sales process from there and was incredibly informative and knowledgeable about the MDX line of vehicles. Jack has a very laid-back sales approach and I never felt rushed or pressured to make a purchase. Jack even followed-up the next day with a phone call on his day off to make certain I had all of my questions answered! Again, no pressure at all. Once I zeroed-in on the exact vehicle I wanted, Jack and Steve Hoffman, presented very fair purchase and trade-in options for the new vehicle as well as my existing Acura TL. To cap it off, the closing of the deal with Paul Diedrichs in Finance was quick and very straightforward. Again, I had conversations with other Acura properties in the Valley and I am confident I chose the right people to help me find the perfect MDX Hybrid. Thanks to the Acura North Scottsdale team!
After having the worst experience from Acura of Tempe, we drove up to Acura North Scottsdale and purchased a vehicle the next day. We worked out pricing through online and got the pricing locked down before driving up there. The entire staff are extremely friendly and kind and most importantly... Respectful! We bought the car and completed the transaction within 3 hours. I guess Acura of Tempe must not have wanted our business... I left a review on how bad they are already. This review is to praise how great Acura North Scottsdale is. Thank you again for treating us with the respect that people should receive, and Thank you so much for selling us the RDX! I bought my first Acura here 15 years ago, and we just about another one. I plan on only coming here in the future, even though it is 35+ miles out of my way.
The SERVICE that my wife and I received on our Acura ILX is phenomenal. I have never seen a service person who attended to every minute detail and made sure we left super-satisfied. All the superlatives go out to Cami Frey, this Acura dealership's Internal Service Consultant. This is FIRST-CLASS SERVICE at it's finest. Cami's dedication to her craft is just IMPECCABLE !!!!!
Great people are working here. Although many are new faces, they are genuinely interested in helping.
Matthew and Charles are real professionals. My car deal was done the right way in an hour and a half. This was easily the best car buying process I've ever been associated with. And I've had some bad experiences and considered on buying from private party because I've had such terrible experiences at other dealers. Matthew and Charles will be the next guy's eye contact when I'm ready to buy a new car again.
I had the pleasure meeting Sandrena; she helped me with my new car purchase. I absolutely recommend her with any of your new car purchases. She was very delightful and very knowledgeable when it came to my car questions. Everyone there is friendly and they really work with you when buying a new car. Randy the GM was great and helped me get into a new Acura MDX.
Very organized place! Fast and kind people!
Pretty good service
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