Acura North Scottsdale Recognized for Two Sales and Service Awards
Penske Automotive Group is very pleased to congratulate Acura North Scottsdale on being named as a recipient of two prestigious Acura dealership sales and service awards for last year. These awards include the "2010 Council of Excellence Award" and the "2010 Acura Precision Team Award." Both awards are only presented to dealerships that have gone above and beyond expectations to consistently provide exceptional customer experience.
Proudly presented by Acura Financial Services, the 2010 Acura Council of Excellence Award is given to only the best Acura dealerships who have achieved exemplary performance in financial services. Acura North Scottsdale is among the top 15% of dealerships nationwide to receive this honor for consistently attaining excellent New and Certified Vehicle and Acura Care Sales.
The 2010 Acura Precision Team Award is presented to the top Acura dealerships for achieving the highest levels of customer satisfaction. Precision Team dealers must attain the highest ratings in sales and service satisfaction for a variety of categories including: sales consultant and service advisor performance, vehicle delivery process, sales and service follow-up, service times, quality of service work, parts availability, and vehicle condition at delivery following a sale or service. Acura North Scottsdale is among the 20-30 dealers who ranked in the highest percentage for all of these indicators.
Acura North Scottsdale's General Manager Jenny Lang says, "It has always been our goal to ensure every customer who visits our store has a great experience." The whole Penske Acura family is in celebration mode over this top industry honors. Acura North Scottsdale is humbled by being recognized for their high standards of customer service and seeing all their hard work pay-off.